Whatever negative outcome from any evaluation done by other service agents, just don't stop there...
At MDR, possibilities are created. Contact us for more details.
At MDR, we fully understand that some of our work will involve access to information or records that are sensitive and highly confidential.
MDR acknowledges that we are responsible to respect the confidentiality of our customers, and we are adamant in following the strictest data privacy protection policies. We pledge to conduct all business in a courteous and professional manner whether face-to-face or over the telephone.
All customers are treated with dignity and respect, whether the client is an individual user with private documents and digital pictures, or a financial institution with the highest concern about confidentiality and security. Privacy and discretion are guaranteed.
Our Confidentiality policy is based on the following:
Data will be returned to registered customer only (data owner).
No dissemination of information will be given to colleagues, IT departments, spouse or family members unless data owner has
presented MDR with a signed letter of authorization.
Under no circumstances will data be released to third parties
Only recovery engineer and assigned duty manager have access to recovered data
Recovered data is kept on secure data storage server within our business premises
All backup copies of recovered data will be automatically purged from secure data storage server within 14 days of account closing or